This Privacy Policy explains how LearnLift collects, uses, shares, and retains personal information about driver applicants and independent contractor drivers.
1. Categories of Personal Information We Collect
- Identifiers: name, email, phone, address, date of birth, government IDs where required.
- Professional/qualification data: license details, eligibility, training records, compliance documentation.
- Screening and verification: background screening status, MVR checks, identity verification results (where permitted).
- Tax/payment administration (if applicable): W-9/1099 information, payment routing, and invoices.
- Communications: emails, messages, support tickets, call logs.
- Online activity: IP address, device/browser information, website/portal logs, cookie identifiers.
2. How We Use Personal Information
- To recruit, evaluate, and onboard drivers for Client programs.
- To administer driver-management services (compliance tracking, renewals, communications).
- To support safety, incident response, fraud prevention, and quality control.
- To meet legal/regulatory obligations and respond to lawful requests.
- To operate and secure our websites/portals and improve our internal processes.
3. How We Share Personal Information
- With Clients for eligibility, onboarding, compliance administration, and assignment needs.
- With service providers that help us run our business (hosting, document management, screening vendors, communications tools) under confidentiality obligations.
- With authorities or others where required by law, to protect rights/safety, or to address fraud/security issues.
- In connection with a corporate transaction (e.g., merger or asset sale) as permitted by law.
4. Sensitive Personal Information
Some information we handle may be considered sensitive (e.g., government identifiers, background screening results, or account credentials). We use sensitive information only as reasonably necessary for recruiting, compliance administration, safety, security, and legal compliance, and we do not use it to infer characteristics about you.
5. Retention
We retain personal information for as long as needed for recruiting, onboarding, compliance administration, audit needs, dispute resolution, and legal obligations. Retention periods may vary by Client program and applicable law.
6. Your Privacy Rights (Where Applicable)
Depending on your state of residence and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain data processing (e.g., sale/share for targeted advertising).
To submit a request, contact: documents@learnliftinc.com. We may need to verify your identity before responding.
LearnLift does not sell personal information in the traditional sense. If we use analytics or advertising cookies, you may opt out as described in the Cookie Policy.
7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure; please use caution when sharing information electronically.
8. Changes
We may update this Privacy Policy from time to time. We will post the updated version and change the “Last Updated” date.
